Have a question? We have compiled a list of the most frequently asked questions about our services along with quick and easy answers. However, if you cannot find the information you're looking for, our staff is standing by Monday through Friday 9AM until 5PM to better assist you. Just call us at 330-782-2461. 

COMMON QUESTIONS:

1. What is document imaging?

2. What types of documents can be scanned?
 
3. How can scanning documents help my business?

4. How do I view my documents once they're scanned?

5. What are the hardware/software requirements?

6. How do I prepare my documents for scanning?

7. Where do I store my orginal documents?

8. How can I safely destroy documents?

9. What's the difference between a on-site and off-site services?

Still can’t find what you are looking for? Contact us and we'll get back to you as soon as possible.

What is document imaging?

• Document Imaging is the process of scanning paper documents into a digital format. Once documents are digitized, they can be viewed on a computer as well as safe-guarded from loss, damage, or theft.

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What types of documents can be scanned?

• The types of documents that can be scanned are virtually unlimited. However, priority should be given to those documents that your company relies on the most to successfully operate your business.

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How can scanning documents help my business?

• Scanning documents into a digital format save your company money in the following overhead catagorical areas;

  1. Paper file storage.
  2. Forms purchasing.
  3. Productivity loss due to inefficiency.
  
  

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How do I view my documents once they're scanned?

• We offer a user-friendly software file viewer that allows for quick access to your important documents.

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What are the hardware/software requirements? 

• Our clients utilize our consulting services in purchasing optical disk drives for hardware storage as well as cutting edge imaging software from Kofax.

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How do I prepare my documents for scanning? 

• Identifying key components of your forms and documents is essential during the preparation stage. It is also important to highlight an index for each document, such as an invoice number, which will allow for easy access after scanning. Please conact us at 330-782-2461 for any serious inquiries. 

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Where do I store my orginal documents? 

• We will assist you in either shredding or storing existing paper documents. 

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How can I safely destroy documents?

• We offer a full document shredding service. Please call us at 330-782-2461 for more information. 

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What's the difference between a on-site and off-site services?

• A Imaging Results, we are fully prepared to meet your document imaging needs at your convenience. We can securely transport your documents off-site, convert them using our state-of-the-art scanning facility, and return both paper and digital versions of your information. We can also setup our efficient operation at your site. Either option can be determined during your initial free consultation. 

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